MIMO field notes · Delivery & installation · · MIMO editorial team
A truck arriving at the property does not prove every ordered item has arrived. Reconcile the delivery against the order and carton information before sending goods into multiple units.
Prepare the receiving list
Keep the order reference, model, ordered quantity and expected carton count where the supplier provides it. Some products arrive in more than one carton; several cartons do not necessarily represent several complete items.
Identify the person authorized to receive the goods and the approved receiving location. If a building staff member only accepts packages, do not assume that person will perform a full furniture inspection or installation handoff.
Check what you can establish at arrival
Count cartons, record visible damage and compare labels with the order. Follow the carrier and supplier’s actual receiving and reporting instructions. Do not sign a statement you cannot substantiate or assume that a generic signature settles every issue.
| Receiving record | Detail |
|---|---|
| Order | Supplier and purchase reference |
| Goods | Models and cartons actually received |
| Exceptions | Missing cartons, label differences or visible damage |
| Allocation | Unit or layout receiving each item |
Keep complete sets together
Use the supplier’s information to identify related cartons and components. Avoid distributing one part of a bed or modular sofa without the pieces needed to complete it. Mark unresolved sets clearly so installation does not begin from an incorrect assumption.
For large projects, update the unit allocation as goods move from receiving to installation. Keep resident information separate from the asset references.
After assembly, reconcile completed items against the ordered quantity. Report missing or incorrect components through the supplier’s process and preserve evidence.
The final receiving record should distinguish arrived, complete, installed and unresolved. Those states help procurement and operations decide what happens next. A single “delivered” tick can hide a missing component that prevents a room from being usable.
Sources & useful references
- MIMO quantity planner — Assumption-based quantities to reconcile with the real layout
- MIMO project and delivery planning — Project support and conditions requiring confirmation
- MIMO procurement support — Project quotation and supplier-scope planning
Published by MIMO. Planning examples describe hypothetical situations, not completed client projects. Directory information is a starting point; current terms require confirmation with the property or provider.
Continue with a related decision
A furniture assembly handoff that operations can verify
Managing split furniture shipments with a completion ledger
Furniture delivery to an occupied apartment needs its own plan